Council's phone still down
Council has been experiencing telecommunications issues this morning which are directly affecting our incoming and outgoing telephone services.
Wednesday 20 July 2016
UPDATE 9.30am 21.07.2016: Council's phone services are back up and running. Thank you for your patience.
Bega Valley Shire Council has been experiencing telecommunications issues today which are directly affecting our ability to provide information via our Customer Contact Centre
We are keeping in touch with our telecommunications service provider, which is endeavouring to restore services as soon as possible. At this stage we do not expect that the issue will be resolved until later today.
Our customers are still able to email Council. We have also implemented arrangements to allow partial telephone service.
Customers will be experiencing longer than usual call wait times. We ask for your patience while we wait for this issue to be resolved.
END
Making an enquiry
All media enquiries and interview requests are coordinated by Council's Communication and Events team under the adopted Communications Policy. To view this policy, visit Public Policies and search 'communications'.
To submit a media enquiry or to request an interview:
- email media@begavalley.nsw.gov.au
- call 02 6499 2222
Councillors
Councillors can be contacted directly for enquiries regarding decisions of the elected Council and non-operational matters. Interviews with the Mayor should be arranged through the Communication and Events team contact details above.
Receiving information
If you’re a journalist or media organisation that would like to receive media releases and notifications about media opportunities, please email your name, title and contact details to media@begavalley.nsw.gov.au and we will add you to our distribution list.
You can also subscribe to Bega Valley Together and Business News, Council's fortnightly e-newsletters, or follow @begavalleyshirecouncil on Facebook and Instagram.
© Bega Valley Shire Council 2024
Our council websites
Contact Us
- 02 6499 2222
- council@begavalley.nsw.gov.au
-
Zingel Place
PO Box 492
Bega NSW 2550 -
Monday to Friday 9.00AM to 4.30PM
Administration building Zingel Place Bega
Australia -
ABN: 26 987 935 332
Was this helpful?