Those who have Service awards which were lost or damaged in the Bega Valley fires are invited to apply to Defence Honours and Awards for a replacement set of medals.
Current and ex-serving members of the Defence Force are entitled to one replacement set of medals, as are holders of deceased family member's medals, provided that replacements have not already been issued.
Damaged medals that can be returned to the Directorate of Honours and Awards will be re-issued as original medals. In the case that the original medal cannot be returned to the Directorate of Honours and Awards, the re-issued medal will be engraved with a "D" for duplicate.
Replacement medals cannot be issued if any compensation for their loss or damage has already been received via insurance claims. Replica medals can be purchased from sources such as medal dealers and online replica manufacturers.
When applying for replacement medals, applicants should provide the full name of the medal recipient, their date of birth, and their service number if known.
Medal applicants will need to provide a postal address that the medals can be delivered to. If the applicant's home address is not an appropriate place for delivery, they can provide an alternative address where the medals can be sent.
Replacement medals can be applied for at www.defence.gov.au/medals/ by completing the Defence Medals Online Application Form, and selecting the Replacement Medals as the application type.
Further support may be accessed via 1800 DEFENCE (1800 333 362). Additional information such as printable copies of the enclosed fact sheets may be found on our website www.defence.gov.au/medals.