If your attempts to resolve the matter have failed and the noise continues, you can contact Council for help. Please provide:
- documents from the LawAccess NSW website or any correspondence with Legal Aid NSW
- the details of all parties involved
- written statements from more than one neighbour affected.
Council will investigate the matter and assess whether it can take action based on the evidence, that the noise from barking:
- occurs persistently
or
- continues so that it unreasonably interferes with the peace, comfort, or convenience of residents
and
- affects many residents, and is not a private dispute between two parties.
If the barking continues, fill in the Barking Dog Diary, this enables Rangers greater access to complied information. It is up to those issuing a complaint to provide proof that a dog is barking excessively and being a nuisance, which can warrant legal intervention.
A detailed diary must be kept, listing occurrences of dog barking, its duration and other details. After 7 days return the diary back to council.
Resolving a barking dog issue can be a lengthy process and requires the cooperation of the complainant and the dog's owner. Council cannot remove a dog from a premises. We will work with both parties to improve the situation utilising regulatory tools available under the Companion Animals Act where required to improve the outcome.
What next:
- If the investigation reveals that the problem is significant a Nuisance Dog Order will be served. Failure to comply with the order may result in significant fines being issued to the dog owner.
- If there is a lack of evidence the complainant will be advised to seek their own mediation or seek a Noise Abatement Order from the local court.