Free waste vouchers

a mobile phone showing the waste app

Bega Valley Shire Council property owners receive four FREE waste vouchers each year to help dispose of household waste at Council Waste and Recycling Centres. Vouchers are issued annually in August and expire on 31 July of the following year. 


Accessing your vouchers

1. Use the LoopedIn Councils Waste and Recycling App

Access your vouchers electronically through Council’s new LoopedIn Councils app in three easy steps:

  • Visit the App Store or Google Play and download the ‘LoopedIn Council’ app
  • Select “Bega Valley Shire Council” during setup
  • Enter your property assessment number and select the ‘voucher’ tab.

2. Download your vouchers online

Download and print or screenshot your vouchers directly from Council’s website.

3. Request paper vouchers

If you do not have access to a mobile phone, you can request paper vouchers to be mailed to you by completing the Request a Paper Voucher form or contact Council on (02) 6499 2222.

Important note: Vouchers are available to property owners. To access your free waste vouchers online or through the app, you must enter your property assessment number, which can be found on your rates notice.

What can I use my voucher for?

Each voucher allows FREE drop-off of any ONE of the following:

  • 0.5 cubic metre of general waste (landfill)* OR
  • 1 cubic metre of garden waste* (not accepted at all Centers) OR
  • 1 mattress OR
  • 1 fridge or freezer OR
  • Redeemable for 1 cubic metre of compost or mulch (subject to availability)

*Subject to assessment by site attendant

Find opening hours for your nearest Waste and Recycling Centre Opening Hours - Waste and Recycling Centres

Sharing vouchers with tenants

Waste vouchers can be easily transferred between people and tenants. Property owners can share waste vouchers with tenants by:

  • Sharing a screenshot of an electronic voucher OR
  • Providing a printed paper voucher.

Frequently asked questions

Q. When are vouchers issued?

A. Vouchers are issued annually in August and expire on 31 July of the following year. 

Q. How many vouchers do I receive each year?

A. Eligible property owners receive four free waste vouchers annually in August.

Q. When do vouchers expire?

A. All vouchers expire on 31 July of the following year. Unused vouchers cannot be carried over or redeemed for cash.

Q. What can I use my voucher for?

A. Each voucher allows FREE drop-off of any ONE of the following:

  • 0.5 cubic metre of general waste (landfill)* OR
  • 1 cubic metre of garden waste* (not accepted at all Centers) OR
  • 1 mattress OR
  • 1 fridge or freezer OR
  • Redeemable for 1 cubic metre of compost or mulch (subject to availability).

Please note: We can only load your trailer or vehicle up to its legal carrying capacity. It is your responsibility to ensure your vehicle and trailer comply with all road regulations.

*Subject to assessment by site attendant

Q. Who receives free waste vouchers?

A. Free waste vouchers are available to eligible Bega Valley Shire property owners. Tenants may request the waste vouchers from their landlord. 

Q. If I have opted for a paper voucher, can I change my mind and request an electronic voucher?

A. Yes, contact Council on (02) 6499 2222 to request to be taken off the paper voucher list.

Q. If I have previously opted to have a paper voucher, do I need to request a paper voucher each year?

A. No, if you have already submitted the ‘Request a Paper Voucher’ form, it will be recorded on your rates assessment and automatically be posted to you each year. 

Q. Can I use multiple waste vouchers for a large load?

A. Yes, you may present either a single or multiple waste vouchers for any single load.

Q. What information do I need to access my waste vouchers online?

A. You will need your property assessment number, which can be found on your rate notices. 

Q. Can I print my waste vouchers?

A. Yes. Downloaded vouchers can be printed via our website

Q. Can I share my vouchers with someone else?

A. Yes. Vouchers can be transferred between people by sharing a screenshot of the electronic voucher or by providing a printed paper voucher. This allows vouchers to be passed on to family members, friends or tenants.

Q. Where can I use my vouchers?

A. Vouchers can be used at our Waste and Recycling Centers across the Bega Valley Shire.

Q. Can I get a credit for unused vouchers?

A. No credit is provided for loads presented which do not use the full dollar value of the voucher. Vouchers are not transferable and are not redeemable for cash.

Terms and Conditions

  • No credit is provided for loads presented, which do not take full advantage of the dollar value of the voucher
  • Vouchers are not transferable and are not redeemable for cash
  • Vouchers expire on July 31st following the date of issue
  • The use of vouchers will be recorded in Council’s electronic records management system