Venue booking instructions - Bookable

How to download an invoice in Bookable(PDF, 336KB)

How to make a payment in Bookable(PDF, 521KB)

How to make a booking in Bookable(PDF, 1MB)

How to manage your booking in Bookable(PDF, 686KB)

How to manage your organisations details in Bookable(PDF, 335KB)

How to register and log into Bookable(PDF, 484KB)

How to reset your password in Bookable(PDF, 255KB)

Yes, this is the preferred way of booking our community facilities.

Using Bookable will allow you to self-manage your bookings at any time. You'll have access to view availability, tentatively book dates, and make payments when it’s convenient to you.

If you need assistance:

• Phone: 02 6499 2222
• Email: Sportsground@begavalley.nsw.gov.au or Halls@begavalley.nsw.gov.au or visit a staffed community facility.

You must have an account to make bookings. You only have to register once.

Written instructions and video tutorials are available on this web page.

Online card (SecurePay) is the preferred method, which accepts both debit and credit, Visa and Mastercard.

In some instances, cash payments can be made in person at Bega Valley Shire Council.

Please contact Council for more details.

To be eligible for a full refund, cancellations must be made through the Bookable platform one hour before the event takes place to ensure no fees apply.

To cancel through Bookable:

• Log in to the Bookable platform.
• Select ‘My Account’. In your list of bookings click on the booking you would like to cancel.
• Select ‘Cancel Entire Booking’ next to ‘Booking Overview’.

Unfortunately, if the time you would like is not available then you will need to look at hiring another time, date, or venue.

Booking changes can be made up to 48 hours prior to the booking date.

When you make a change, your booking will change to a ‘Tentative’ status.

The booking will then be reviewed by Council and if approved the booking will be reconfirmed.

Yes, you can have multiple users under one organisation.

Once logged in, select My Account at the top of the page.

• Select your booking link under the Booking Name.
• Select Add Manual Contact at the bottom of your booking details.
• Enter the contact details name, email address and mobile number (if applicable).
• Select Add Contact.

Log into your account and go to the My Organisation tab.

You can add, remove, and invite new users from this page.

In the login page there is a link for Forgot Password.

Click and follow the prompts to reset your password. You can also call us to reset it for you on 02 6499 2222.

Call us on 02 6499 2222 or check your inbox as you may have received emails from council@begavalley.nsw.gov.au to your user login email address.

Yes. You are still able to phone for assistance with your booking and speak directly with one of our team during business hours.

If you need help, contact us on 02 6499 9222 or email Sportsground@begavalley.nsw.gov.au or Halls@begavalley.nsw.gov.au.

Once logged in, select My Account at the top of the page, then select My Details.

Here you can update your contact details as required.